These Terms and Conditions set out the basis on which Waste Clearance Shoreditch provides waste clearance and related services to domestic and commercial customers within our service area. By placing a booking or allowing our operatives to commence work, you agree to be bound by these Terms and Conditions. Please read them carefully before confirming a service.
In these Terms and Conditions, the following expressions shall have the meanings set out below:
Customer means any individual, business, landlord, agent, organisation or other party that requests or receives services from Waste Clearance Shoreditch.
Company, we, us or our means Waste Clearance Shoreditch, the provider of waste collection and clearance services.
Services means waste collection, removal, clearance, loading, transportation, disposal, recycling, and any associated work carried out by us as agreed with the Customer.
Waste means any materials, items or substances presented to us for removal, including general household waste, bulky items, garden waste, commercial waste and similar, but excluding prohibited items as set out in these Terms and Conditions.
Booking means any request for Services made by or on behalf of the Customer and accepted by the Company, whether made by telephone, email, online form or in person.
We provide waste clearance and related services within our designated operating area, including Shoreditch and surrounding districts. The precise scope of each job will be confirmed during the booking process and may include collection of loose waste, removal of bagged waste, furniture clearance, small-scale commercial waste collection, and other agreed works.
The Customer is responsible for ensuring that the description of the waste and the access to the collection address provided at the time of booking is accurate and complete. Our quotation and any estimated timeframes are based on the information supplied by the Customer.
3.1 Bookings may be made by telephone, email or through our online enquiry channels. A booking is only confirmed when we have accepted the request and provided the Customer with a confirmation, which may be verbal or written.
3.2 The Customer must provide the following information at the time of booking: full name, contact details, collection address, description and approximate volume or weight of the waste, any access restrictions, preferred date and time slot, and any other relevant information that may affect the performance of the Services.
3.3 Any quotation given before inspection of the waste is an estimate only and may be subject to change at the time of collection if the waste differs in type, volume, weight or access requirements from that originally described.
3.4 We reserve the right to refuse any booking at our absolute discretion, including where the waste is prohibited, unsafe, unlawful, or impractical for us to collect.
4.1 Our charges are typically based on the volume and type of waste, the labour required, access conditions and any disposal or recycling fees. We will provide an estimated price during the booking process, subject to confirmation on arrival.
4.2 Where, upon arrival, we determine that the waste quantity or type is different from that originally described, or that access is significantly more difficult than stated, we may revise the quotation. The Customer may accept the revised price or decline the Service. If the Customer declines, a call-out or cancellation fee may be charged, particularly where our operatives have already attended the site as agreed.
4.3 We may apply additional charges where:
a. the collection involves difficult access such as additional flights of stairs, long carrying distances, or lack of parking;
b. the waste includes items requiring special handling, such as mattresses, fridges, freezers, tyres or unusually bulky or heavy items;
c. collections are requested outside normal working hours or at short notice; or
d. the Customer requests additional work or Services not included in the original booking.
4.4 All prices quoted are exclusive of any applicable taxes unless specifically stated otherwise. Any taxes payable shall be added to the invoice at the prevailing rate.
5.1 Payment is due on completion of the Service unless otherwise agreed in writing prior to the booking. We accept common payment methods such as cash, card payments and, for approved business clients, bank transfer or invoiced terms.
5.2 Where payment on account or invoice is agreed, invoices shall be payable within the period stated on the invoice. If no period is stated, payment shall be due within 14 days of the invoice date.
5.3 If the Customer fails to pay any amount due, we reserve the right to charge interest on overdue balances at the statutory rate allowed under applicable UK legislation, as well as reasonable administration costs incurred in pursuing payment.
5.4 Title to any items or materials removed as part of the Service passes to the Company at the point of removal from the Customer's premises, unless otherwise agreed in writing. The Customer shall not be entitled to any rebate or value for items which may be reused, recycled or sold on by the Company.
6.1 The Customer may cancel or reschedule a booking by giving us reasonable notice. We request at least 24 hours' notice for cancellations or changes to standard bookings.
6.2 Where less than 24 hours' notice is given, we reserve the right to charge a cancellation fee to cover administrative and scheduling costs, and where applicable, any travel already undertaken by our operatives.
6.3 If our operatives attend the agreed address at the agreed time and are unable to carry out the Service due to circumstances within the Customer's control, including lack of access, absence of an authorised person, or refusal of the revised quotation, we may treat the booking as cancelled and charge a call-out fee.
6.4 We will use reasonable endeavours to attend at the agreed time and date, but all timeframes are estimates and may be affected by traffic, weather, operational issues or other circumstances beyond our control. We accept no liability for any loss, damage or inconvenience caused by a delay or rescheduling, but we will communicate with the Customer and arrange a new time where necessary.
7.1 The Customer must ensure that our operatives have safe, reasonable and lawful access to the collection address and the waste to be removed. This includes arranging suitable parking or loading space where possible and providing keys or codes where gated access applies.
7.2 The Customer must ensure that any waste to be collected is clearly identified, separated where requested, and does not include any prohibited or hazardous materials unless previously agreed in writing.
7.3 The Customer warrants that they are the owner of the waste or are otherwise authorised to arrange its removal. The Customer indemnifies the Company against any claims by third parties alleging that the removal was not properly authorised.
7.4 The Customer must not request that our operatives undertake any work that is unsafe, unlawful or outside the agreed scope of the Service. Our operatives may refuse to carry out any task they reasonably consider to present a risk to health, safety or property.
8.1 We operate in compliance with relevant UK waste legislation and regulations. Waste collected by us is transported to authorised facilities for disposal or recycling in accordance with applicable law.
8.2 The Customer must not present for collection any hazardous or prohibited items unless specifically agreed in advance and in compliance with regulatory requirements. Prohibited items typically include: asbestos, medical or clinical waste, pressurised gas cylinders, certain chemicals and solvents, large quantities of liquid waste, explosive, radioactive or highly flammable materials, and other controlled substances.
8.3 If, upon collection, we discover that the waste includes prohibited or hazardous items that were not disclosed at the time of booking, we may refuse to collect such items, amend the price to reflect additional handling and disposal costs, or cancel the Service. The Customer remains responsible for any such waste that we decline to remove.
8.4 The Customer shall indemnify us against any costs, fines, penalties or liabilities arising from a breach of waste regulations where such breach is caused by the Customer supplying incorrect information or unlawfully including prohibited or hazardous items in the waste.
9.1 We will exercise reasonable care and skill in providing the Services. However, except as expressly provided in these Terms and Conditions or required by law, we shall not be liable for any loss, damage or expense of any nature arising from or relating to the Services.
9.2 Our liability for direct loss or damage to property caused by our negligence shall be limited to the reasonable cost of repair or replacement, subject to a maximum aggregate amount equal to the total fees paid by the Customer for the specific Service giving rise to the claim.
9.3 We shall not be liable for any indirect or consequential loss, loss of profits, loss of business, loss of opportunity, loss of data or any similar damages, whether arising in contract, tort, negligence or otherwise.
9.4 We shall not be liable for any damage to driveways, surfaces, access routes, underground services or property where the Customer has requested that our vehicles or operatives access areas that are unsuitable or where such damage is caused by pre-existing defects or weaknesses.
9.5 Nothing in these Terms and Conditions shall exclude or limit liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.
10.1 We maintain appropriate public liability insurance in respect of our operations. Details of our insurance cover are available on request.
10.2 The Customer is responsible for maintaining any insurance they consider necessary for their own premises, contents and business activities. Our insurance does not cover loss or damage arising from circumstances outside our control or not directly caused by our negligence.
11.1 If the Customer is dissatisfied with any aspect of the Service, they should notify us as soon as reasonably practicable, and in any event within 48 hours of completion of the work, providing full details of the issue.
11.2 We will investigate complaints promptly and, where appropriate, may inspect the premises or request supporting information. We will aim to resolve complaints amicably, which may include offering a remedy, partial refund, or re-attendance at our discretion.
11.3 If a dispute cannot be resolved directly between the parties, either party may pursue their rights through the UK courts in accordance with the governing law clause below.
12.1 We collect and process personal data about Customers for the purposes of managing bookings, providing Services, handling payments and maintaining business records. Such data may include names, addresses, contact details, billing information and details of previous jobs.
12.2 Personal data will be handled in accordance with applicable UK data protection legislation. We will take reasonable measures to safeguard personal information against unauthorised access, loss or misuse.
12.3 We may share Customer data with trusted third parties where necessary to provide the Services, such as payment processors or subcontractors, or where required by law or regulatory authorities.
13.1 We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from events beyond our reasonable control, including but not limited to extreme weather, acts of God, accidents, breakdown of equipment, traffic disruption, strikes, labour disputes, acts of terrorism, war, or changes in law or regulation.
13.2 In such circumstances, we may suspend or reschedule the Services and will endeavour to inform the Customer as soon as reasonably practicable.
14.1 We may update or amend these Terms and Conditions from time to time. The version in force at the time of the Customer's booking will apply to that particular Service.
14.2 Any variations requested by the Customer must be agreed in writing by an authorised representative of Waste Clearance Shoreditch.
15.1 If any provision of these Terms and Conditions is found by a court or competent authority to be invalid, unlawful or unenforceable, that provision shall, to the extent required, be deemed deleted, and the remaining provisions shall continue in full force and effect.
16.1 These Terms and Conditions, and any dispute or claim arising out of or in connection with them or the Services, shall be governed by and construed in accordance with the laws of England and Wales.
16.2 The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or the Services, whether of a contractual or non-contractual nature.
By confirming a booking with Waste Clearance Shoreditch or allowing our operatives to commence work, you acknowledge that you have read, understood and agree to these Terms and Conditions.
Call today and we will deliver you incomparable waste clearance services in Shoreditch at budget-friendly prices.
Tipper Van - Waste Clearance and Garden Rubbish Collection Prices in Shoreditch, N1
| Space іn the van | Loadіng Time | Cubіc Yardѕ | Max Weight | Equivalent to: | Prіce (incl tax)* |
| Minimum Load | 10 min | 1.5 | 100-150 kg | 8 bin bags | £90 |
| 1/4 Load | 20 min | 3.5 | 200-250 kg | 20 bin bags | £160 |
| 1/2 Load | 40 min | 7 | 500-600kg | 40 bin bags | £250 |
| 3/4 Load | 50 min | 10 | 700-800 kg | 60 bin bags | £330 |
| Full Load | 60 min | 14 | 900-1100kg | 80 bin bags | £490 |
*Our rubbish removal prіces are baѕed on the VOLUME and the WEІGHT of the waste for collection.
Luton Van - Waste Clearance and Garden Rubbish Collection Prices in Shoreditch, N1
| Space іn the van | Loadіng Time | Cubіc Yardѕ | Max Weight | Equivalent to: | Prіce (incl tax)* |
| Minimum Load | 10 min | 1.5 | 100-150 kg | 8 bin bags | £90 |
| 1/4 Load | 40 min | 7 | 400-500 kg | 40 bin bags | £250 |
| 1/2 Load | 60 min | 12 | 900-1000kg | 80 bin bags | £370 |
| 3/4 Load | 90 min | 18 | 1400-1500 kg | 100 bin bags | £550 |
| Full Load | 120 min | 24 | 1800 - 2000kg | 120 bin bags | £670 |
*Our rubbish removal prіces are baѕed on the VOLUME and the WEІGHT of the waste for collection.
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